Speaking 101: 5 Tips To Present with Confidence

At cred, we wear many hats, and as part of our onboarding process for new employees, we invite them to educate us on a topic of their choosing on our blog. Here's what Gina King, cred's Associate, is teaching us about presenting with confidence this week!

Did you know that 74% of people have Glossophobia? You might not know what it is by its name, but you’ve probably suffered from its symptoms: nervous sweating, fidgeting, or speaking in a timid voice. Glossophobia is better known as the fear of public speaking, and at one time or another, we’ve all suffered from it.

The best way to combat these nervous behaviors is to present with confidence. While it may seem hard to evoke confidence when you feel nervous, relax, and try one or a combination of these five tips before your next presentation:

1. Research your topic inside and out: When giving a presentation, you are the expert. Make sure to research your subject matter thoroughly ahead of time, and be prepared to answer any questions that come your way.

2. Practice makes perfection: Don’t just practice your presentation the night before, plan to practice at least a week in advance to develop a strong comfort level.

3. Don’t memorize: Instead put your material in structured bullet points to remind you what topics or points you want to make. You also won't sound scripted.

4. Find a friend: Giving a presentation can be daunting. Ask a friend, colleague, or loved one to join your presentation. A friendly face helps you relax.

5. Don’t stress!: Stressing about your presentation creates additional, unnecessary nerves. Instead, try a technique that professional athletes use before big games — take a deep breath, and visualize your presentation going well. This combo technique will help reduce stress and build confidence.

Want more tips on how to evoke confidence during your next presentation? Check out this guide.

Speaking 101: 5 Tips to Getting Email Responses

Goodbye, snail mail! Emails have become a standard part of everyday life, serving as the main tool most people use to handle their business and personal communication. According to research firm Radicati Group, the total number of emails sent and received per day will reach 269 billion in 2017. Here are five tips we try and consider here at cred in order to get emails opened and readers responding.

1. Work that subject line. Subject line can make or break the quick decision to open your email. Make it brief and compelling, limiting to 6-10 words. Refrain from including exclamation marks or buzzwords such as “free” to avoid being marked as spam.

2. Optimize preheader text. Keep in mind the text snippet showing a preview of what the body of your email contains. Make your first sentence clear so your reader gets an immediate feel for the message.

3. Offer something to your reader. Let readers know what they’ll be getting by responding to your email. Provide what you can offer and why it would interest them.

4. State a call to action. Give your email a point and describe what the reader should do next. This can be in the form of text, links, bullet points, or a mix of the three.

5. Keep mobile in mind. Most emails are being read on a mobile device. Put your best words forward and dodge the risk of having your reader scroll past your email

Looking for more tips on how to getting email responses? Read the full article here.

Speaking 101: 6 Public Speaking Hacks for Introverts

Introverts can make for great public speakers, too! Self-proclaimed shy-guy Simon Sinek, one of the most watched TedTalks presenters ever, shares his tips on how to handle nerves when speaking to large audiences:

1. Don’t start talking as soon as you get on the stage - draw the audience in by taking a deep breath, making eye contact, and then standing or sitting in a comfortable position. Speaking immediately conveys fear and nerves to the audience.

2. Be a giver, not a taker - the idea is to teach and inspire the audience, who’s very intuitive at distinguishing if the speaker is trying to sell a product or idea to them vs. offering helpful insights.

3. Personalize your eye contact - instead of scanning the room throughout your presentation, focus on making eye contact with audience members one by one.

4. Speak slowly - as we get nervous, both our heartbeat and speech accelerates. The audience would rather wait on you than miss out on important information.

5. Focus on your supporters - of course, there are bound to be naysayers in the audience, pay them no attention. Focus on the smiling faces and nods of approval, they’ll make you feel confident while you are speaking.

6. Show appreciation - always say “thank you” at the end of your presentation, especially when met with applause.

Interested in learning more tips? Check out the full article here.

Speaking 101: How to Make Your Presentation Slides Less Boring

When giving a presentation, do your slides actually matter?

Absolutely! We live in a design-centric world, and visuals go a long way.

According to developmental molecular biologist and best-selling author John Medina, vision trumps all senses. It’s no wonder then that people following directions with illustrations do 323% better than those who follow directions with only text. For presenters, this means that visuals can be especially important in helping people retain information and remember your speech.

Here, we’ve rounded up a handful of tips to make your presentation go from boring to engaging and memorable:

• Avoid overloading your slides with too much text. Try to keep it to one idea per slide. Really, you should think of every slide as an individual advertisement.

• Use high quality photos instead of clip art. No pixelated images - there are better ones out there, we promise!

• Choose your fonts and font colors wisely. Keep your typography clean, simple, and professional, and spare your audience from those hot pink or highlighter yellow tones.

• Avoid standard templates. If you want to impress your audience, don’t use a generic preset. It's boring!

• Use infographics to present information. Again, this goes back to people processing information more effectively through images.

• Go easy on the effects and transitions. The transitions you use shouldn’t distract from your presentation, or make you appear less professional.

Need more tips on designing the best presentation? Check out this guide.

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Not there yet, and looking to lock down your first speaking engagement? Give us a shout!

Speaking 101: How to Handle a Heckler

Dealing with hecklers is never fun. Fortunately for us, they rarely show themselves during presentations (most people are afraid of looking bad in front of large groups).

That said, it’s good to be prepared. As a presenter, hecklers can really throw you off and distract your audience. So what’s the best way to handle one?

We’ve rounded up five tips to help you get started:

1. Never reward interrupting. When someone starts talking over you or chatting with their neighbor, keep going. Make them look rude.

2. Respond if you need to. Sometimes you just have to respond to the comments. When this happens, make sure you’re addressing the whole audience and not just the heckler. If you only address the heckler, it may invite them to continue.

   • That said, at a certain point, it is okay to make a firm, direct request to the heckler to stop. Revert to Tip #3 and #4 for this.

3. Don’t try to be funny. Unless you have experience doing stand-up, avoid trying to come up with a witty response - it may fall flat. You can still be pleasant, but deal with the heckler head-on.

4. Stay calm and gracious. Shake off whatever the heckler has to say, and don’t let them ruin the rest of your presentation. Remember that you want to be the most mature and positive person in the room. Lose your cool and you might lose your momentum - as well as the rest of your audience.

5. Don’t let it get personal. Focus on the subject matter, instead of attacking the individual. Avoid trying to get even.

Finally, remember that you’re serving the group’s needs - not the individual’s. Don’t let one naysayer drive a wedge between you and your audience!

Need more advice?

Check out these posts on dealing with hecklers and restoring order.

Speaking 101: How to Keep Your Branding Consistent

“Your brand is your promise to your customer. [It] is derived from who you are, who you want to be and who people perceive you to be."

- John Williams, Founder of CMOsmart

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Whether you’re a VP within a large organization or a small business owner, an effective brand strategy is what gives you the edge in an already saturated market.

Your brand is what lets customers know what they can expect from you. Here, we've pulled together a list of four key elements you need to get the word out and establish a consistent brand:

• Logo. You need a unique logo that won’t need to be changed every year. Once it's perfected, place it everywhere. Note: This may require an investment in time and resources. (Consider hiring a designer to ensure your logo is done correctly the first time.)

• Messaging. Spend time developing your key messages, slogan or tagline, etc. There’s nothing like a catchphrase to capture attention and help customers remember what your company has to offer.

• Templates and standards for marketing materials. To maintain consistency and establish your company’s visual brand identity, use the same color scheme, font, and logo placement on your website, social media profiles, and non-digital assets.

• Voice. Again, consistency is important. Will your brand have a formal, polished tone, or are you more like Wendy’s, whose Twitter account roasts anyone brave enough to take them on? (Looking for more great social media voices?)

While each of these elements is important, your company’s mission is the most essential. Don't sweat the small stuff - like your logo - until after you've properly defined your company’s purpose and have the means to deliver upon promises. There’s no point in developing stellar marketing materials if your services are unreliable.

For more branding rules your company needs to survive, check out this article.

Speaking 101: 5 Presentation Tips to Become Pitch Perfect

Whether it's for an intimate meeting or a huge conference, public speaking requires practice, and there is always room for improvement. Fortunately, there are a few tried-and-true ways to get ahead of the game.

This week, we’re taking pointers from Bill McGowan, Founder and CEO of Clarity Media Group, public speaking expert, and author of Pitch Perfect. We recently had the privilege of attending his talk at General Assembly, and also purchased his book!

Our favorite take-aways:

1. Don’t buy time with the phrase: “That’s a great question.” Too often, it’s used to stall or flatter, and people can see right through it. According to McGowan, this phrase is as outdated as telling speakers to envision the audience in their underwear.

2. Vary your delivery. Switch up the 3 P’s - that is, your pitch, pace, and projection. When delivering a key point, help it stick by slowing down, pausing, or changing your volume.

3. Never start your presentation with an apology. Whether it’s 9 am and you’re the first session of the day, or 1 pm and the crowd is in a post-lunch slump, don’t feel like you need to preface your talk with a “I promise to keep this exciting…” or “I just want to take a little bit of your time.”

4. Don't sweat the details. If something happened two years ago instead of three, don't worry about backtracking and correcting yourself. Press on, or you'll lose momentum - and audience interest.

5. Stop wasting time with sign posts. That is, there's no need to begin your talk with a preview and/or give a recap afterwards. As McGowan says, don't tell your audience what you're going to tell them, tell them, and then tell them what you told them. Instead, dive right in!

For more tips, check out Top Tips for Effective Presentations. 

Speaking 101: How to Maximize Audience Attention (When Everyone's Glued to Their Phones)

With the average adult touching their phone around 2,617 times a day*, it’s only a matter of time before something distracts them from your presentation.

So what can you do? If you can’t fight them, join them. Here are a couple of ways to turn a distracted audience into an engaged one:

Live Polling & Results Display

If you’ve ever stood in front of a room of people, asked a question, and waited helplessly while no one felt confident enough to answer, your solution is live polling. Using an event app, you can ask your audience simple questions and give them the power to reply immediately using their phone.

After collecting the data, results can then be streamed in real-time to an on-stage display. This is a great tool for re-capturing your audience’s interest and focus. Live polling allows for active participation and takes the edge off speaking in a crowded room.

Networking & One-on-One Meetings

How often have you walked away from an event wondering what connections you could have made had you talked to everyone in the room? Using the event app as a meeting facilitator, attendees can now find out exactly who is in the audience, send invites for meetings, or be matched up with others with similar interests (ATTN entrepreneurs: this is an easy way to get ahold of that investor who’s been hard to reach). Event apps leave no opportunity unrecognized and allow audience members to engage both with one another as well as with speakers.

Guide your audience to action

Before heading off the stage and leaving your audience to digest your presentation, make sure you’re giving them the right tools to take action. Use your mobile events app to share your contact information and social media handles, include any presentation decks, and send through a quick survey to gather feedback after your talk.

If possible, ask the event organizer ahead of time to have your session recorded and include a link to the session in your email. This way, you can ensure a lasting impact on your audience.

Once you tap into these new forms of audience engagement, you will become a more compelling speaker, achieve a greater event ROI, and increase overall attendee satisfaction. Make sure you turn this generation's reliance on mobile devices into the next level of audience engagement.

For more on audience engagement via mobile device, read more here and here.

*Article published on NetworkWorld, IDG.